Orders & Shipping

SHIPPING INFORMATION

Our valued customers can enjoy free shipping on all orders above HKD$400. If the order is under the total value of  HKD$400, the shipping fee of HKD$30 will be charged .

All orders are packed and dispatched from Monday to Saturday between 10am and 6pm. Your parcel will be delivered within 2-3 business days* to either your home or an alternative address.

Remarks:
*Promotion Period may need longer time for shipping.

ORDER CONFIRMATION

If you do not receive the confirmation email within a day of signing up, please check your BULK, JUNK, or SPAM E-mail folder. The confirmation email may have chance appearing in the BULK, JUNK, or SPAM E-mail folder.

It is preferred to use Gmail, Outlook for account registration that the email has less chance to fall into BULK, JUNK, or SPAM E-mail folder.

ORDER TRACKING

After order dispatched, you will receive an order shipped notification by email which contain all shipping information, including tracking no., you can trace the tacking no. in courier official website SF Express (Group) Company Limited

If the tracking no. is not showing any record, please try later since it takes time to synchronize information.

Once your order arrive, SF Express may contact you by phone or SMS to schedule your delivery.

While our partners will do their best to accommodate your requests, we ask for your kind understanding that this may not always be possible. La Mode is working with our delivery partners to improve your shopping experience!